Never send a customer to voicemail again.
Repatch is an AI receptionist for the trades. Run it as an overflow safety net on your existing number, or as your full-time front desk on a dedicated number we provide. Either way it talks like a real receptionist, triages urgency, books the visit by voice — then confirms by text.
10 days freeFree for 10 days or 100 minutes, whichever comes first. Cancel anytime.
Incoming overflow call
Forwarded after no-answer · +1 (512) 555-0148
Outcome
Booked · confirmation texted
Triage
Routine
1 in 4
calls to home-services businesses go unanswered
< 800ms
target voice latency — feels human, not IVR
Every lead
captured, booked, and logged — nothing slips through
24/7
every call answered — overflow or full-time, no new hire
Two ways to put Repatch to work
Start as a safety net behind your own number, or hand Repatch the whole front desk on a number we provide. Switch anytime.
Overflow safety net
Your line rings first, every time. Forward on no-answer or busy, and Repatch catches only the calls you'd otherwise have missed — nights, weekends, and rush hours.
- Use your existing business number
- Your team always rings first
- Pay only for the overflow calls it answers
- Live in minutes with a carrier forwarding code
Full-time receptionist
Repatch answers every call from the first ring on a dedicated local number we provision for you — your 24/7 front desk, with no hardware and no new hire.
- Dedicated local number included
- Answers 100% of calls, around the clock
- Point your old number to it whenever you're ready
- Same triage, booking, and texting as overflow
Not sure which? Start with overflow and upgrade to a full-time number anytime — nothing else changes.
A receptionist that behaves like your best front-desk hire
Set it up once. Whether it's catching overflow or running your whole front desk, the call flow is the same.
Pick how it answers
Run Repatch as overflow — keep your number and forward on no-answer or busy — or full-time on a dedicated number we provide that answers every call from the first ring.
It triages, then helps
Safety first: gas, smoke, sparking, or a major leak get an immediate 911/utility redirect. Emergencies warm-transfer to on-call. Everything else gets handled.
It books the visit
Repatch checks your real availability and books the appointment inside the call — no quote-for-diagnosis, no scheduling links — then confirms by voice and text.
Everything a great front desk needs — and nothing it doesn't
Repatch owns orchestration, config, integrations, and the dashboard — backed by best-in-class real-time voice, so it always sounds human.
Recorded calls & summaries
Every call is recorded automatically, with a concise post-call summary, transcript, and outcome — so nothing said on the phone gets lost.
Live booking, not links
Real availability via your calendar or field-service platform. The appointment is created during the call.
Mandatory escalation
Warm transfer to on-call staff, or take a message and text your contact info. Every call has a human fallback.
Your number, or ours
Keep your existing line and forward overflow, or get a dedicated local number from us and let Repatch answer everything. Switch anytime.
Compliance built in
Spoken AI disclosure, recording notice, A2P 10DLC gating, STOP/HELP opt-out, and quiet hours.
Call analytics & reporting
See answer-after-miss rate, booked jobs, emergencies, intents, and peak times — the calls you'd otherwise have lost.
Layers on top of the phone service you already have
No porting, no new hardware. Forward overflow from any major carrier or VoIP provider — or skip forwarding entirely and answer on a fresh local number we provision for you.
Trusted by the people who answer the phone
Home-service owners use Repatch to catch the calls they used to miss — and to keep the relationship they already have with their customers.
We were sending three or four after-hours calls straight to voicemail every night. Repatch books the routine jobs and texts me the emergencies — I stopped losing weekend work.
Marcus ReyesOwner · Reyes Plumbing & DrainWedding season, I'm elbow-deep in arrangements and the phone never stops. Repatch takes the order details, books consultations, and texts me anything tricky. I haven't missed a same-day delivery since.
Danielle OkaforFlorist & Owner · Fiori & Co., AtlantaI'm a one-truck operation, so I can't answer while I'm under a sink. Repatch is basically a full-time front desk for the price of a few saved jobs a month.
Tony BelmonteMaster Electrician · Belmonte ElectricDesigned to protect the relationship the business already has with its customers.
Your number, or ours
Run it as an overflow safety net on your line, or full-time on a number we provision. Switch modes anytime — the call flow never changes.
A bad agent is worse than voicemail
Heavy QA and a clean fallback gate every live number.
No firm quotes on diagnosis work
It books the diagnostic visit instead of guessing a price.
Stop letting the after-hours phone go to voicemail.
Start your free trial and let Repatch answer every call — routine jobs booked, emergencies transferred, end to end. No commitment, cancel anytime.
Start your free trialPrefer to look first? Open the demo dashboard.